Terms of Service

1. Online Store Terms

• You must be at least 16 years of age to purchase from us, or have the consent of a parent or guardian.
• You agree to provide accurate, current, and complete information during the purchase process.
• You may not use our products for any unlawful purpose or in violation of any applicable laws.
• Any violation of these Terms may result in termination of services and cancellation of orders.

2. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• Your content (excluding payment details) may be transferred unencrypted across networks and systems.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our services, website, or products without our express written permission.
• Headings in these Terms are for convenience only and do not limit or affect the provisions.

3. Accuracy, Completeness & Timeliness of Information

• We strive to ensure all information on our website is accurate, but we do not guarantee that product descriptions, pricing, images, or other content is error-free, complete, or current.
• Historical information is provided for reference only.
• We reserve the right to update, modify, or correct content at any time without prior notice.
• It is your responsibility to monitor changes to our website and these Terms.

4. Modifications to Services & Prices

• Prices for our LED therapy devices and accessories may change without notice.
• We reserve the right to modify, suspend, or discontinue any product, service, or feature at any time.
• We are not liable to you or any third party for any price changes, modifications, suspensions, or discontinuations.

5. Products & Services

• Some products may be available exclusively online and may have limited quantities.
• We make every effort to display product images, colours, and specifications accurately, but we cannot guarantee exact matches due to screen variations.
• We reserve the right to limit the quantities of any products we offer, refuse or cancel orders at our discretion, and update product descriptions or discontinue items at any time.

6. Billing & Account Information

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Errors in pricing or product descriptions
• Suspected fraudulent or unauthorised transactions

If we cancel or change your order, we will notify you by email or phone using the contact details provided.

You agree to provide current, complete, and accurate purchase and account information for all transactions and to promptly update your account details to ensure successful order completion.

7. Optional Tools

• We may provide access to third-party tools (e.g., payment processors, analytics) which we do not monitor or control.
• Use of these tools is entirely at your own risk, and you should review the relevant third party's terms and policies.
• We provide access to these tools "as is" without warranties, representations, or conditions of any kind.

8. Third-Party Links

• Our website may contain links to third-party websites or services that are not owned or controlled by us.
• We are not responsible for the content, accuracy, privacy policies, or practices of any third-party websites.
• Your use of third-party websites is at your own risk, and you should review their terms and policies.

9. User Comments, Feedback & Submissions

• Any feedback, comments, suggestions, reviews, or other submissions you provide may be used by us without restriction or compensation.
• We reserve the right (but have no obligation) to monitor, edit, or remove content that violates these Terms, is unlawful, offensive, threatening, defamatory, obscene, infringes intellectual property rights, or contains viruses or harmful code.
• You grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, and publish any content you submit.

10. Personal Information

Your submission and use of personal information through our website is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally there may be errors, inaccuracies, or omissions in product descriptions and specifications, pricing and availability, promotions and offers, and shipping and delivery information.

We reserve the right to correct any errors and to change or update information at any time without prior notice (including after you have submitted your order). We are not obligated to update, amend, or clarify information unless required by law.

12. Prohibited Uses

You may not use our website or services for any of the following purposes:

• Any unlawful purpose or to violate any laws or regulations
• Infringing on intellectual property rights or proprietary rights of others
• Harassing, abusing, insulting, harming, defaming, or discriminating against others
• Submitting false or misleading information
• Uploading or transmitting viruses, malware, or any harmful code
• Collecting or tracking personal information of others without consent
• Spamming, phishing, or engaging in fraudulent activities
• Interfering with or disrupting our website, servers, or networks
• Attempting to gain unauthorised access to any part of our services
• Using our products in a manner inconsistent with their intended use

Violations may result in immediate termination of your account, cancellation of orders, and potential legal action.

13. Disclaimer of Warranties & Limitation of Liability

Our services and products are provided "as is" and "as available" without any warranties of any kind, either express or implied.

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free, that results obtained from using our products will be accurate or reliable, or that the quality of any products or services will meet your expectations.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data, loss of use or business interruption, or personal injury or property damage.

Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the product in question.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

14. Indemnification

You agree to indemnify, defend, and hold harmless VUMRA COMMERCE LTD, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms, your use of our products or services, your violation of any rights of another person or entity, or any content you submit or transmit through our website.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

16. Termination

These Terms remain in effect unless and until terminated by you or us. We may terminate, suspend, or restrict your access to our website and services at any time, without notice, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Returns Policy, constitute the entire agreement between you and VUMRA COMMERCE LTD regarding your use of our website and services.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.

Nothing in these Terms affects your statutory rights as a consumer under UK consumer protection law.

19. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be effective immediately upon posting to our website.

It is your responsibility to review these Terms periodically. Continued use of our website following any changes constitutes acceptance of those changes.

20. Product-Specific Terms