Shipping Policy
🇬🇧 UK Delivery Only
Delivery Options
Orders placed before 2:00 PM are processed same day. Orders after 2:00 PM or weekends/holidays are processed next business day.
What's Included
LED Face Mask
LED Neck Piece
Wireless Controller with LCD Display
USB-C Charging Cable
Adjustable Head Strap
Protective Storage Bag
User Manual
Gift-Ready Packaging
Safe Packaging & Delivery
- Professional protective packaging
- Discreet outer packaging marked as fragile
- Fully insured and tracked
- Signature may be required
UK Coverage
✅ We deliver to:
All UK addresses (England, Scotland, Wales, Northern Ireland)
❌ We do NOT deliver to:
- International destinations
- Channel Islands, Isle of Man
- BFPO addresses
Track Your Order
1
Order confirmation
(immediate)
(immediate)
2
Dispatch notification
(1-2 business days)
(1-2 business days)
3
Tracking number
provided
provided
4
Delivery
notification
notification
We help with delivery queries, device setup, usage guidance, and technical support.
Important Information: LED therapy devices are cosmetic wellness products for personal care use. Results may vary. Not intended to diagnose, treat, cure, or prevent any medical condition. For skin suitability questions, contact our support team.
See our Returns Policy for returns and refunds information.
Customer Support
📞 +44 7360 519220
🕐 Monday-Saturday, 8:00 AM - 5:00 PM GMT
Vumra Commerce Ltd
Company Number: 16707665
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
This policy applies to UK orders only. Last updated: December 2024
Company Number: 16707665
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
This policy applies to UK orders only. Last updated: December 2024